How much data is included with my subscription?
Every account has 5GB of data included with the subscription per 100 users.
For example 200 users would include 10GB of data.
Additional data is available at £100 per 5GB per year. Your account is reviewed annually as part of our support plan to ensure you are not paying for data you don't need.
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How is my data protected?
MY Compliance Management Ltd has been certifed Cyber Essentials for 3 years in a row and our data centres and hosting is provided by Amazon Web Services (AWS) which is SO27001 accredited. We follow and meet GDPR guidelines and provide our software to ...
What happens at the end of our years subscription? Do we need to ask to be renewed?
No, as part as our support plan, we will call you at least 1 month before your subscription ends to have an Account review. Whilst this is an automatic renewal as per our terms and conditions we feel that it's important to communicate this with our ...
How do I cancel my subscription?
We have an extremely high retention rate for our customers, mainly due to our excellent customer support throughout your subscription. However we are aware your needs may change from time to time and you may decide not to continue using our software. ...
How is my data protected and are you GDPR compliant?
MY Compliance Management Ltd is Cyber Essentials certified and our data centres are UK based including Amazon Web Services (AWS) and CWCS servers which are both ISO27001 accredited. We follow and meet GDPR guidelines and provide our software to many ...
Does my data carry on from my trial account?
Yes, we recommend you make the most from your 2 week trial and start setting up your portal as all the data remains when you switch to a paid account. Alternatively you can choose to start again if you would prefer but please make your account ...